Solutions with AI
Discover what YDM’s AI assistant can concretely handle for your webshop.
Answering order status automatically
Automating order status means an AI assistant handles a customer’s order and shipping status…
Automating return requests
Automating returns means an AI assistant independently creates and processes return requests…
Answering product questions automatically
Automating product questions means an AI assistant answers questions about your products…
Automating refund requests
Automating refunds means an AI assistant checks and prepares refund requests…
Multilingual customer service with AI
Multilingual customer service with AI means one AI assistant handles customer questions in multiple languages…
Customer service after hours
Customer service after hours means an AI assistant handles customer questions 24/7…
Automating Black Friday customer service
Automating Black Friday customer service means an AI assistant absorbs the peak load of customer…
Human handover from AI
Human handover from AI means the AI assistant hands off a conversation at the right moment…
How this fits into your e-commerce growth
At Your Digital Minds, we never look at isolated parts. Solutions work best when they connect to the rest of your webshop: your customer service, your data and your marketing. Because everything works with the same customer data, the parts reinforce each other and you see results faster.
The foundation is our AI customer service, which automatically handles customer questions with live data from Shopify, WooCommerce or bol.com. Around that, we build further with the solutions that fit your customer questions, from order status to returns.
Want to know what it delivers first? Calculate your savings with the ROI calculator, check the pricing or read in our Gløde case study how we apply this in practice. Still unsure? Request a free demo and we’ll look at your situation together.
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