AI customer service per platform

Choose your e-commerce platform

The AI assistant works with live data from your webshop. Exactly how that integration works differs per platform. That’s why we’ve detailed per system which data is read, which actions are prepared, and which customer questions are handled automatically.

If you work with Shopify, we connect via the Admin API with orders, customers and products. With WooCommerce, that runs via the REST API of your WordPress webshop. Also selling via bol.com? We retrieve orders via the Retailer API.

Combining multiple channels is also possible: customer questions from your own webshop and from marketplaces come together in one place. Read more about combining Shopify and bol.com or check out all integrations.

How this fits into your e-commerce growth

At Your Digital Minds, we never look at isolated parts. Platforms work best when they connect to the rest of your webshop: your customer service, your data and your marketing. Because everything works with the same customer data, the parts reinforce each other and you see results faster.

The foundation is our AI customer service, which automatically handles customer questions with live data from Shopify, WooCommerce or bol.com. Around that, we build further with the solutions that fit your customer questions, from order status to returns.

Want to know what it delivers first? Calculate your savings with the ROI calculator, check the pricing or read in our Gløde case study how we apply this in practice. Still unsure? Request a free demo and we’ll look at your situation together.

Supported platforms and integrations

We support the platforms most used by SMB webshops, and the list keeps growing with our clients. Alongside the platforms mentioned, we also connect with Lightspeed and CCV Shop, and via our open API we can in principle connect to any system.

Not sure if your setup connects? Check out the full list of integrations or request a free demo. We’ll look together at which platforms and integrations deliver the most in your situation.